Frequently Asked Questions

No, in fact, the price will stay the same for a minimum of 7 years. The reason for this pricing guarantee is that the price of cleaning chemicals and janitorial equipment do not rise on a constant basis, thus no increase can be passed on to the customer. Additionally, due to the nature of the janitorial and commercial cleaning business, employees are hard to retain, thus payroll does not rise with the rate of inflation because my employees do not receive a salary. Thirdly, ProClean will hire a janitorial specialist to maintain the cleanliness of your building 95% of the time, thus reducing my overall expenses to 25% lower than industry standards.

Most cleaning and janitorial companies are Franchises and generally hire more hourly employees than needed, which equates to increased payroll & franchising fees. Subsequently, this cost is passed on to the customer, which is you. At ProClean, our janitorial & cleaning staff are well trained and very knowledgeable. ProClean uses a select group of maintenance personnel thus my cost to operate ProClean is less than competitors.

Yes, in fact ProClean specializes in the janitorial and commercial cleaning of large, industrial, manufacturing and aerospace/defense facilities, which generally represent the facilities with the greatest amount of dirt present and employee counts.

ProClean can start providing janitorial and cleaning services at your facility pursuant to your immediate needs. We serve areas including Philadelphia and Moorestown NJ.

No, all our cleaning agents are environmentally safe and impose no hazards. ProClean has access to all the manufacturer’s labels and can provide copies of same. Some janitorial and cleaning services still use bleach to clean, which is an old and antiquated way of cleaning.

No, ProClean USA is “not” a janitorial or commercial cleaning franchise, but a sole proprietorship owned & operated by Greg Gray. ProClean is not associated with any type of janitorial or commercial cleaning franchising.

Your account is very important to the ProClean family of customers and will be managed “the old fashion way” by a select group of Account Managers that have a vast amount of janitorial and commercial cleaning experience. Our team of individuals make monthly physical visitations to ensure and enforce the terms of the contract.

The janitorial/commercial cleaning crew responsible for the cleanliness of your building will be supervised by a Supervisor or Account Manager that report directly to the owner Greg Gray.

Quality control is measured by the constant presence of the owner and Operations Manager with personal visitations during the month to enforce the terms of the janitorial agreement and check on the customer to guarantee expectations are being met.

ProClean will provide all of the machinery, cleaning equipment, cleaning solutions and personnel in order to provide you with excellent janitorial services. Your company would be responsible for toilet paper, paper towels, soap, and trash bags unless you direct ProClean to purchase these items at wholesale cost.

Generally, ProClean can and will offer you superior customer service, fair pricing and quality of cleanliness that is very difficult to beat. It will be in your best interest to execute a contract that results in considerable savings for the customer over the course of a 12 month period, but there is a standard escape clause in every contract that gives the customer the ability to terminate a janitorial agreement within 30 days.

Yes, please feel free to contact a Manager that has executed any of the testimonials as set forth in this brochure.

Yes, all of the personnel employed by ProClean have the standard uniform which consists of a black silk screen t-shirt with the applicable emblem/logo, black Dickie style pants and foot wear consist of black sneakers or appropriate work boots. No employees are allowed to start work without the proper uniform. Additionally, all shirts must be tucked into their pants and no baggy-style pants may be worn below the hips at any time. Additionally, no ear-rings may be worn by men or other body piercing is allowed by male or female.

Many janitorial companies will assign just one person to clean your facility. That is not how we do business at ProClean as we have a minimum of 2-3 trained janitorial individuals cleaning your facility daily. Occasionally an employee will call out sick, and we may have 2 janitorial personnel at your facility, but due to the individual sizes of buildings, a minimum of three cleaners are standard to ensure a thorough job is being completed.

ProClean has the following coverage’s in force always regardless of the size of the building.
$1,000,000 of General Liability Coverage
$1,000,000 of Workers Compensation Coverage
$25,000 of Bond Insurance (To protect customer is case of alleged theft)
$1,000,000 of Excess/Umbrella Insurance
$1,000,000 of Commercial Auto Liability Coverage